InSite Services - Staffing Industry Solutions

Staffing Industry Solutions

Transform and Automate Staffing Management

The performance of most temporary staffing firms, long-term staffing firms, temp-to-perm staffing firms, and corporate staffing departments is significantly impacted by inefficient, paper-based processes. From processing worker applications and qualifying candidates to scheduling and payment, many processes suffer from manual activities that compromise profits and create business risk. Especially difficult to manage are variable staffing activities that are very costly and time-consuming given the unpredictable nature and timing of resource requirements. While some traditional technologies aim to address these inefficiencies, these technology solutions fail to address a large number of interrelated business processes as part of the staffing lifecycle management process but more importantly, are designed to simply take manual business processes as is and convert them to electronic processes.

To transform and automate the staffing management activities of staffing firms and corporate staffing departments, InSite offers its Conductor™ Staffing Edition service that provides a unified web-based solution for managing all stakeholders involved in the staffing process. These stakeholders include the administrators of the staffing firm or employer, the facility or customer with the job need, the workers of the staffing firm or staffing department, and agencies that provide additional pools of labor to fill job needs. The streamlined interactions and real-time connectivity of this unified platform eliminates the inefficiencies of traditional human capital and resource management technology solutions and enables maximum cost reductions, maximum productivity increases, and full regulatory compliance. Companies are guaranteed of instant access to 100% of the most qualified and available staff at the lowest rate, 100% of the time.

A Complete Staffing Event Lifecycle Management Solution

Conductor™ Staffing Edition offers staffing organizations a complete staffing lifecycle management solution for all event stakeholders from staff qualification through evaluation and reporting:

	Qualification. Workers can electronically register themselves and submit any required supporting documentation — then registration information is electronically routed to employers for review and processing in a paperless environment. Conductor™ can also be configured to automatically validate required worker certifications throughout the lifecycle through integration with healthcare credentialing and licensing information databases. This regular and automated qualification significantly reduces legal exposure for staffing firms and staffing departments.
	Enrollment. Upon successful qualification, workers are automatically enrolled in the system and are subsequently able to set their schedule preferences for job opportunities. In addition, administrators can electronically process and enroll approved work facilities and agencies.
	Scheduling. Scheduling workers with Conductor™ takes only seconds and is simple as creating a job need. Using system configurations set by the employer to minimize labor costs, Conductor™ automatically notifies qualified workers and approved agencies of job opportunities by email, text message, or telephone. Upon offer acceptance, workers are then scheduled automatically with no need for human management of the scheduling process. Conductor™ Staffing Edition clients have used this system's automatic scheduling capabilities to increase worker productivity by up to 1,700% and reduce higher cost agency labor by as much as 30%.
	Time and Attendance. Employers can use Conductor™ to check-in and check-out candidates/workers from job sites. Employers also have the ability to capture any details related to a job shift including worker performance.
	Compensation. Conductor™ Staffing Edition helps employers automate processes associated with paying workers and reimbursing expenses. Optionally, upon successful completion of a job shift, workers can immediately be paid by electronic funds thereby eliminating costly and time-consuming paperwork. This is especially critical in helping staffing firms eliminate the operation costs and risks of having to float payroll until monies are received from clients. Workers can also electronically submit and track expense reports for more efficient paperless review and processing.
	Evaluation. Employers can enforce regular performance reviews of workers and facilities as necessary to comply with company and regulatory requirements. Workers that fall out of compliance can be suspended from further job opportunities until necessary evaluations are completed — significantly reducing business risk for staffing firms and staffing departments.
	Reporting. Real-time analytics are available to track key metrics throughout the lifecycle of activities for faster and more informed decision-making. Conductor™ includes a range of standard staffing reports and custom reports are developed to meet the unique reporting requirements of each client. Conductor™ Staffing Edition clients not only benefit for more comprehensive and timely information but have reported as much as 80% reductions in the costs to produce reporting.

Client Case Study: Baylor Health Care System

Baylor Health Care System (www.baylorhealth.com), a not-for-profit health care provider based in North Texas, is a growing network of hospitals, primary care and specialty care centers, rehabilitation clinics, senior health centers, and affiliated ambulatory surgery centers. Baylor Health Care System also provides cohesive and coordinated research efforts through the Baylor Research Institute. Baylor selected Conductor™ Staffing Edition to automate nurse scheduling processes for Baylor hospital facilities, reduce agency nurse labor costs, and to improve decision-making capabilities through improved business reporting.